Frequently Asked Questions

Find answers to common questions about our services, tools, and resources. Still need help? Reach out to us directly!

FAQ

In case you were
wondering

Here are some of the most common things people ask about us.

What is Soft Canada, and how is it different from other immigration support services?

Is Soft Canada a government organisation?

Who is Soft Canada for?

Do I have to be a permanent resident or citizen to use your services?

How do I join Soft Canada?

What happens after I sign up?

How do I find the right advisor for me?

What kind of support do you offer?

Are the sessions with advisors free?

Can I get help finding housing or a job in Canada?

Do you offer legal or immigration consulting?

How do I access the Soft Canada digital toolkit?

Do you host community events?

Is Soft Canada active in my city?

Can I contribute or volunteer with Soft Canada?

How can I become a Soft Canada advisor?

Are advisors paid for their sessions?

Can I become both a user and an advisor?

Is my information safe on your platform?

I'm not very tech-savvy. Can I still use Soft Canada?

Take the first step toward all the answers you need.